Communication

Leaders as the Curators of Their Messages

October 19, 2015

What if, as leaders, we were effective curators of our message? What if we coached our employees to be effective curators as well? The origins of the word “curator” are from the Latin word curare meaning “to care.” In this world where there is simply too much information to digest, leaders must find a way […]

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One Simple Way for Leaders to Build Trust

April 30, 2015

What’s the single most effective way for a leader to build trust with his or her employees? It’s to show that you genuinely care about your employees’ career well-being. And one of the simplest ways to do this is to maintain consistent, non-distracted face-to-face (or video chat, or phone conversation) time with those you lead. […]

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BS That Works – New Video Series

January 12, 2015

A few years ago, I read the book Influencer: The New Science of Leading Change. It remains one of my favorite business books of the last decade. The authors are part of a consulting firm called Vital Smarts and I’m subscribed to their newsletter. Vital Smarts has recently launch a series called The Behavioral Science […]

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Free Resource – 18 Ways to Think Before You Speak

December 4, 2014

Why is it so hard to shut up? Evidently, many people ask themselves that question and a Google search leads them to my blog. Go figure. So I pulled together a nifty tip sheet called “Why is It So Hard to Shut Up? 18 Ways to Think Before You Speak.” It’s a downloadable tip sheet […]

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3 Things Every Leader Should Ask at Update Meetings

September 25, 2014

Leaders, do you want a simple, easy-to-remember process for staying up-to-date with your team’s workload? Here’s an idea I heard from my colleague Sally. (She said it was OK to share with my blog readers, so, thanks Sally!) Sally told me about a process that one of her favorite managers created to stay in communication […]

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How to Foster Creativity, Communication and Connection with Your Team

August 11, 2014

Would an executive at your company set up shop in the middle of the IT help desk, hang a gutted fish over his desk and declare, “The doctor is in?” In effect, that’s what Paul Bennett, chief creative officer at IDEO, has done, and he claims it’s helped him foster creativity in a way he […]

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Leadership by Ranting is No Way to Inspire People

June 30, 2014

It’s tough to respect a leader who’s always losing his cool. Case in point: during college, I worked in a family-owned Italian restaurant whose proprietor had a fiery, larger-than-life personality. When he was frustrated, ‘Tony” was prone to emotional outbursts. One day, I received this upbraiding for not setting up the salad bar correctly: “You […]

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Leadership Musicality – 3 Tips to Make Your Communication Hit the Right Notes

June 16, 2014

When my daughter started ukulele lessons, her instructor explained that music is composed of three things: “melody,” which is made up of notes along the scale, “harmony,” which is the chords, and “rhythm,” the beat of the music. In listening to this explanation, it was easy to draw parallels to how leaders communicate messages to […]

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Career Success: 4 Tips for Building Better Relationships with Your Boss, Team and Peers

May 19, 2014

Note from Jennifer: Last month, I interviewed Karin Hurt, author of Overcoming an Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss. Karin had several great suggestions for people wishing to increase their career satisfaction and success. Here are four ideas that Karin shared on bettering the relationship you have with […]

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Career Advice: How to Make the Most of Reverse Mentoring

April 24, 2014

Have you heard of “reverse mentoring?” It takes the traditional format of “wise, experienced colleague tutors younger employee” and switches it up to “younger employee shares what he or she knows with an open-minded, more experienced co-worker.” I wrote an article about it on LinkedIn: Reverse Mentoring: When the Sage Learns as Much as the […]

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