From the category archives:

Communication

Safe at Home – Watch Your Words

March 28, 2011

Dwane Lay who blogs at Lean HR is hosting a unique HR Carnival this week. He’s asked all carnival contributors to write a post with the same title: “Safe at Home.” We’re to write about what that title means to us personally and publish it today. The carnival featuring all submissions with this title will [...]

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Nourish Your Network

March 16, 2011

Do these four things and watch your professional network flourish Last week I facilitated a conference break-out session on networking with a group of nutrition educators and health professionals. The conference was billed as “celebrating food, health and collaboration” so I titled my presentation “Nourish Your Network”. It was a fantastic audience. They were eager [...]

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Networking Resources for Choices Conference

March 10, 2011

Today I facilitated a break-out session on the topic of networking at the Choices Conference in Lansing, Michigan. Many thanks to Paul McConaughy for introducting me to the Michigan Nutrition Network , the organization sponsoring the conference. While preparing for the session, I revisited some of my favorite books on creating connections. I also found several great [...]

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The Snowball Effect: When Small Workplace Offenses Grow Out of Control

February 7, 2011

In my blog post, Avoid Snappy Comebacks with Snarky Comments, I advised workplace professionals to resist the urge to lob snarky retorts in response to a co-worker who’d just dished up the same. Human Resources executive Jay Kuhns remarked, “Small comments can turn into big problems so quickly. Great advice, Jennifer. ” Jay’s comment brought [...]

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Avoid Snappy Comebacks with Snarky People

February 3, 2011

Someone Googled “come back for want some cheese with that whine” and Google returned my post Want Some Cheese with That Whine? The person viewing the search was most likely disappointed, as the post was about how Human Resources deal with whiny employees. However, it does raise an interesting question about workplace communication: what would [...]

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Disaster Recovery for Emotional Outbursts

November 12, 2010

You’re a professional, right? [Waiting for the affirmative.] Yep, that’s what I thought. Me too. One of the hallmarks of professionalism is emotional restraint; I pride myself on my ability to zip my lips when needed. But once in awhile, I experience a momentary lapse—times when exasperation or sarcasm gets the best of me and [...]

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The Z Factor

September 2, 2010

KNOWING WHEN TO ZIP YOUR LIP IS KEY TO SUCCESS Given that my company’s tag line is “master the people equation”, I’m always on the look-out for clever “equations” that tie to human dynamics. Of course, people are far too complex to be reduced to one “correct” answer like a math equation. Still, it’s fun [...]

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Avoiding Verbal Spam

May 24, 2010

Sometimes a tweet just sums it up perfectly. Ben Eubanks tweeted: “Verbal Spam”. Creates quite the mental picture, doesn’t it? How often are you subjected to verbal “spam” in the workplace? Probably more often than you’d like. My first reaction to Ben’s tweet was to imagine people who blather on, saying nothing of value. [...]

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We’re Renovating!

May 12, 2010

Please pardon our “look” as the blog gets a facelift. We’re working hard to bring you a site with more content, tools and tips to help you “master the people equation.”

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