Sometimes executives say the darndest things. . .
True story: a group of human resource and training professionals were sitting around a table giving an overview of their new employee onboarding program to a team of senior-level executives from throughout the country. As the presentation drew to a close, one of the executives, “George” piped up: “Wow. You guys do a LOT of training at this site. Why so much?” Explanations ensued: We believe in setting up our employees for success. We want to be sure our customer-facing employees are well-trained so they can serve our clients well. And so on.
George scoffed. “Ha! When I was a new hire, I didn’t have any stinkin’ training! (OK, he didn’t say “stinkin’” but his tone did.) He continued, with a voice full of pride: “I didn’t know what the hell I was doing half the time, but I just figured it out. In fact, sometimes I made stuff up. I got through it just fine, didn’t I?” And then, in a self-important tone: “I’m mean, look where I am now.”
The group wisely decided his question was rhetorical and remained quiet.
Unfortunately, George isn’t the only executive that thinks “trial by fire” is an acceptable orientation process. Luckily, there are others who believe in onboarding the proper way.
Could your company’s onboarding processes use a refresh? Or perhaps you’ve been tasked with creating something from scratch. Look no further! I’ve written a nice series about everything you would want to know about onboarding new employees over at my HR Answers page.
Here you go.
Got a new employee onboarding tip to share? I’d love to hear it!
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