4 Ways to Make Better Leadership Decisions

December 5, 2016

Kendra* is a newly promoted vice president of IT at a rapidly growing mid-sized firm. She’s been working overtime to staff up her department to meet the demands of her company’s growth. With each job candidate Kendra interviews, she feels the pressure to make job offers quickly. Her team is swamped, but she knows that […]

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Learn Directly from Employee Engagement Expert @Kruse

November 8, 2016

A few years ago, I interviewed Kevin Kruse for his book Employee Engagement is for Everyone. Kevin is the author of several books, one of which hit the New York Times best seller list.  Kevin writes a weekly leadership column for Forbes, and was an Inc. 500 entrepreneur. When we talked, I immediately liked Kevin’s […]

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Zen of Jen – Living in the Moment

October 30, 2016

What’s the secret to remaining spry, healthy and happy at the age of 93 years old? Wait, Wait . . . Don’t Tell Me host Peter Sagal asked this of screenwriter and TV producer Norman Lear on this segment of NPR’s weekly radio news game show. His response was succinct. And brilliant. Lear says it […]

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Manners in the Workplace are a Competitive Advantage

October 24, 2016

In 2005, university professor and communications expert Dr. Beverly Langford published The Etiquette Edge: The Unspoken Rules to Business Success, to positive reviews. Fast-forward a decade, and Langford has once again stepped into the spotlight with a second edition of her book, The Etiquette Edge: Modern Manners for Business Success. In this age where manners […]

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Why Silence at Work is a Good Thing—For Introverts and Extroverts Alike

October 17, 2016

I am the offspring of two very different personality types: a gregarious extrovert and a studious introvert. My youth was shaped by my mother’s extroverted style. She had a positive, upbeat energy and effortless charm in social situations. From her, I learned how to thrive outside the safety of my home. But in my heart […]

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10 Simple Phrases that Cast Sunlight

October 12, 2016

Last week I wrote about how we are naturally drawn towards positive people because they inspire us. In nature, that’s called the “heliotropic effect,” which describes how plants grow or move towards sunlight. This week, I penned a similar piece, but this time from a leadership angle. I bet you can easily think of managers […]

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In Support of Amy Cuddy and Power Posing

October 10, 2016

Wonder Woman kicks butt. She’s strong, principled, and makes people tell the truth with her golden lasso. When I was a kid, I watched the Linda Carter version on TV.  She’s my favorite heroine, as evidenced by the many WW items adorning my home. When Harvard professor Amy Cuddy made news with her 2012 “power […]

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Finding Your Sunshine At Work

October 3, 2016

Every summer, I plant a small veggie garden in my Michigan backyard. Even though the location is too shady for some of the sun-loving plants, it’s the only place that works in our yard, so we (and by “we”, I mean both the plants and I) make do. This summer I experimented with the placement […]

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Are Unspoken Issues Creating Mischief on Your Team?

September 29, 2016

When the results of Google’s research on team effectiveness (called “Project Aristotle”) were revealed earlier this year, the conclusion was surprising: the best teams have just one thing in common. Factors such as clear goal-setting and team member dependability are certainly important, but they’re not what definitively sets great teams apart from their average counterparts. […]

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Why Leaders Need to Understand the Difference between Influence and Manipulation

September 6, 2016

If you enact a leadership role, you have some measure of influence. And you also likely don’t see yourself as a manipulator. Do you know where influence stops and manipulation begins?  Read on to learn what two prominent authors who’ve conducted extensive research on leadership and change management have to say about this important distinction. […]

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