Corporate Culture

8 Ways for CEOs to Tap Their Insiders

April 30, 2011

The concept of MBWA still has legs. Here’s how to capitalize on it. How much time should a CEO spend interacting with company employees versus external partners? More than you might think, according to research conducted by the Harvard Business School faculty.  There is evidence interacting with “insiders” (employees and their board of directors) is [...]

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Does Your Office Have Food Issues?

April 19, 2011

Where’s your office food hub? Perhaps it’s a co-worker’s jelly bean dispenser, or a candy dish filled with treats at your company reception desk. It may even be an actual table where people drop off treats they bring in from home. Most offices several “go to” areas for people seeking a little socializing and/or noshing. [...]

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Safety in the Workplace

March 30, 2011

5 Tips for Creating a “Speak Up” Culture   Phil is the president of a mid-size company that has a huge safety problem. If you were to tell him this, Phil would scoff and proudly show you his company’s OSHA records. It’s true that Phil’s company does a great job protecting the physical safety of [...]

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Free E-Book on Employee Engagement

March 2, 2011

If you haven’t connected with Ben Eubanks yet, you don’t know what you’re missing. Ben’s a Human Resources professional  who’s blessed with endless energy, great ideas and best of all—enthusiasm for his profession. He’s started creating monthly e-books (I swear, he must never sleep!) based on a theme that’s relevant to those of us in [...]

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HRM Today blog – The Loss of Social Capital

March 1, 2011

A while back, Erik Samdahl, Director of Marketing for the Institute for Corporate Productivity (i4cp), asked if I’d like to contribute an article to their blog HRM Today, which of course, I was happy to do.  The article is called Flight of the Employee Network and it’s about how the loss of well-connected employees might [...]

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What’s Your Office Politics Pet Peeve?

February 24, 2011

My blog post Networking Inside the Company Walls, which was part of a blog series onPositive Office Politics, has been on of the most popular posts on The People Equation. As the name of the blog series implies, the focus was on the positive aspects of office politics. (Yes, there are positive aspects. Check out [...]

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Avoid Snappy Comebacks with Snarky People

February 3, 2011

Someone Googled “come back for want some cheese with that whine” and Google returned my post Want Some Cheese with That Whine? The person viewing the search was most likely disappointed, as the post was about how Human Resources deal with whiny employees.  However, it does raise an interesting question about workplace communication:  what would [...]

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Are Your Workplace Traditions Like Grandma’s Roast?

January 11, 2011

Most likely, you’ve heard some variation of the following story: A young woman is getting ready to host her first big family gathering and wants to serve her grandmother’s “special recipe” roast.  The woman calls her mother and asks for the recipe.  The mother begins, “First you cut off both ends of the roast before [...]

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The Urban Legend of Command and Control Management

December 3, 2010

An email arrived the other day; it was a request for assistance from a person who is gathering research for his Master’s study program. His thesis will explore, in part, a study of the demise of the command-and-control management style. I was happy to supply the information he sought. After sending the email, I found [...]

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Leaders Set the Tone for Customer Service

October 13, 2010

This month over at the LeaderTalk blog, the monthly theme is “A Leader Focuses on Customers” and LeaderTalk author Becky Robinson has asked us to contribute a related blog post. Great customer service starts with the culture a leadership team creates, so it’s a great theme to feature on a leadership blog.  Earlier this summer, I [...]

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