Posts tagged as:

Human Resources

How HR Can Create Value: Fixing the Broken Button

June 22, 2010

The other day I was at a client’s office listening to a presentation.  The topic was how to effectively complete the company’s online timecard system. As the group was discussing the details of how to complete the online timecard, the talk turned to how to notify ones supervisor of impending PTO (Personal Time Off). One [...]

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Finding a New Voice

June 15, 2010

On June 5, 2010, I was welcomed into the  Women of HR community as a contributor. I can almost hear it all the way from Minnesota.  Polite, yet insistent, it’s Women of HR’s Editor-in-Chief Lisa Rosendahl tapping her foot, waiting.  Jennifer, when will your first Women of HR blog post be ready? It’s an honor [...]

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Roles Plays Are OK

April 19, 2010

Over at the HR Bartender, Sharlyn Lauby has declared role plays in the training classroom passé, declaring Nobody Likes Role Plays. I agree with her assertion the traditional format in which the trainer announces, “Now, let’s put what we just learned into practice” and calling up two training participants to the front of the room [...]

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Coaching the Reluctant Retail Associate

April 7, 2010

I was out early this morning snapping up some bargains at one of my favorite mass-merchandise retailers. In what appears to be a developing theme with me, I overheard another conversation with Human Resources implications. (See my other HR eavesdropping observation here.)  Overheard:  Employee: “Do I really need to take two breaks and a lunch [...]

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Employees Can’t Get No Satisfaction

January 14, 2010

With a clumsy nod to the Rolling Stones’ classic tune, it appears to be true: since 1987, workers have become steadily less satisfied with their work.  This is according to research results released last week by The Conference Board.  What’s more, it’s not a generational thing: satisfaction is decreasing amongst all ages groups.  While the [...]

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RocketHR

January 9, 2010

Are you as amazed as I am by the incredible online presence of the HR community?  Another fantastic example of a regional online presence of a national HR organization is NASHRM, the North Alabama Society for Human Resource Management. I was fortunate enough to have a blog post submission accepted by NASHRM for their RocketHR [...]

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Taking a Break

December 26, 2009

I was out in the stores early this morning snapping up some after-Christmas sale items. In what appears to be a developing theme with me, I overheard another conversation with Human Resources implications in the store this morning. (Blog series, perhaps? See my other HR eavesdropping observation here.) Overheard: Employee: “Do I really need to [...]

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HR Carnival of Global Giving

November 25, 2009

There’s nothing more satisfying than contributing to a great cause.  That’s why I’m honored to be part of Mike VanDerVort’s  HR Carnival of Global Giving. Mike set out to smash Jon Ingham’s  previous record of 50 contributors.  Mike has sweetened the offer by agreeing to donate a dollar to the charity of choice for all [...]

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Praising Mastery

November 6, 2009

I’m reading the book The Power of Respect by Deborah Norville.  She cites a very interesting study from the journal Motivation and Emotion. In this study, a group of researchers from Reed College in Oregon studied whether one form of praise was more effective than another.  The researchers used two different types of praise: “mastery”, [...]

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When Performance Review Meets the Customer Experience

October 6, 2009

I just returned from the grocery store, one that I frequent nearly every week.  This is what I overhead as my groceries were being rung up and bagged today: Supervisor (to cashier): “When you’re done ringing her up, meet me upstairs for your evaluation.” Cashier: “OK.” Supervisor walks away. Cashier (to bagger): “Oh, man. . [...]

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