February 2, 2012
The other day I attended a webinar led by Al Switzler, co-author of the books Crucial Conversations and Influencer. During the webinar Al made this point about interacting with colleagues: If your response to frustrating conversations is to increase the frequency of your key point or the volume of your delivery, but you don’t change [...]
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January 25, 2012
For nearly two decades, management gurus have been heralding the death of the “command and control” mentality in Corporate America. Personally, I think it’s very much alive. Over a year ago, I wrote that the so-called “death” of command and control management is nothing but an urban legend. Now, a recent article on the Forbes.com [...]
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