Posts tagged as:

Organizational Effectiveness

The Perfect Corporate Culture Doesn’t Exist

July 14, 2010

Have you ever noticed how pervasive “perfection” is in our language? The phrase “perfect storm” is used to describe a “rare combination of circumstances will aggravate a situation drastically”. Last month, ump Jim Joyce ruined a “perfect” game for Detroit Tiger pitcher Armando Galarraga. Recently, corporate success coach Ann Farrell ruminated on striving for the [...]

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Game-Changers Welcome Resistance

June 11, 2010

This morning, while preparing for the work day, I had a random thought and quickly posted it to Twitter: Props to Joan Koerber-Walker for starting the #BeOriginal hashtag on Twitter. Judging by the number of retweets, I’d say this tweet had legs!  Or should I say “wings?”  To go beyond the 140 characters with that [...]

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25 Free Leadership Development Resources

March 3, 2010

As part of my gig as a guest on the HR Happy Hour’s Leadership Show , I agreed to pull together some leadership resources for the Happy Hour listeners.  When I talk with clients about leadership development, they often say one or both of the following: a)      We don’t have the time to develop something [...]

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Employees’ Wish List to Customer Service Leaders

February 19, 2010

A few weeks ago, Kristina Evey of Centric Strategies asked me to provide a guest post on her blog, which I happily supplied. You can see that post, The Customer-Centric Leader, here. In follow up conversations, Kristina and I wondered, “What would front-line customer service employees say to their leaders if they had a sort of  [...]

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Awesomely Simple

February 14, 2010

Book Review: Awesomely Simple: Essential Business Strategies for Turning Ideas into Action By John Spence In the introduction to his book Awesomely Simple, author John Spence declares: “everything in this book is from real life: you’ll find no fluff, no grand theories, no intellectual back-flips.” Readers who want complex organizational theories or a rigorously annotated [...]

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