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A Valid Reason for Hating HR

by Jennifer V. Miller

The following story is true; a few details have been altered to change the identities of those involved. This one left me shaking my head in disbelief.

 

I hate HR Fast Company coverI have a friend (“Krista”) who transferred from one division of her large multinational organization to another. This promotion required relocation to another country. As the transfer progressed, Krista had some HR-related questions. So she emailed the HR contact in charge of coordinating Krista’s move.

Krista emailed several times over the course of a few weeks. She got no response. She tried calling. Again, no response.

About three weeks into her move, she made one last attempt to contact HR. At last! She received a response. It said:

I have left the company. Please contact my counterpart [Name] at [phone number] to receive assistance.

This, ladies and gentleman is just another example of why people hate HR. In this case, can you blame Krista?

Sep 19 2013 · Categorized: Human Resources · Tagged: Career, Corporate Culture, Customer Service, Expectations

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