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Workplace Issues

Beyond Your Ears: The Many Ways Leaders Can Listen to Employees

by Jennifer V. Miller

As a leader, you know the importance of listening to employees, be it knowing when to shut up or creating a speak up culture.  Leadership listening is an interpersonal endeavor – two people engaged in dialog to achieve mutual understanding. Recently, I encountered the act of listening framed in a broader, more organizational way –…

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Workplace Hybrid Configuration or Culture?

by Jennifer V. Miller

Does your workplace have a hybrid configuration or hybrid culture? The Great Place to Work blog offers the distinction and it’s an important one for leaders. A hybrid configuration is one that pays attention to the mechanics of hybrid work models – who works from home, who works on-site and so on. Think, “place and…

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How Leaders Can Help Employees “Give It a Rest”

by Jennifer V. Miller

After nearly two years of the grief, trauma and anxiety of living through a pandemic, it’s no surprise that most of us are tired and have brain fog. Many workers report a feeling of languishing and it shows no signs of abating. As of the writing of this post, the omicron variant has hit the…

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Looking Beyond the Great Resignation

by Jennifer V. Miller

The Great Resignation, the Great Reshuffle, The Great Migration. The media is awash with coverage about stats that indicate workers are on the move in numbers previously unseen in the U.S. labor market. No matter what it’s called, this workplace trend affects leaders all over our country as employees leave their current employers in droves….

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How To Accept an Apology at Work

by Jennifer V. Miller

Has anyone ever said anything to you at work that was really hurtful or snarky? It’s an experience we can all relate to. Sometimes it’s an intentional slight or power-play. But here’s the thing. More often, it’s an unplanned quip and your colleague wishes they could take it back. There are a couple of different…

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