Leadership

Leadership and the Civil Workplace: It Starts with You

November 21, 2017

Did you know that nearly half of the people in your organization are afraid to be civil to one another? According to Georgetown University researcher Christine Porath, 40% of employees say they hesitate to show civility at work because they fear people will take advantage of them. Porath, an associate professor at Georgetown’s McDonough School […]

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What Does it Mean to Work Human? Join Me in Austin, Texas to Find Out

October 30, 2017

Would you like to bring a bit more humanity into your workplace? Who wouldn’t? Sometimes our work lives make us feel like numbers on a spreadsheet. As an antidote to the daily grind of the workplace, I attend the WorkHuman conference to hear the best and brightest talk about the science behind human motivation, happiness […]

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5 Human Capital Management Trends

October 10, 2017

There’s a lot going on in the Human Capital Management (“HCM”) industry. My role as writer and industry analyst affords me the chance to interact with many thought leaders in this arena. I recently wrote a round-up of emerging HCM trends that have implications for HR and business leaders, especially as it relates to employee […]

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Is Failure to Speak Up Impeding Your Team’s Productivity?

October 5, 2017

As a leader, you know that productive employees bring value to your team.  Recent findings from a white paper by consulting and training firm VitalSmarts highlight the magnitude of high performers’ productivity: they are 21 times less likely to experience tasks or responsibilities that “fall through the cracks.” Moreover, the research found that these same […]

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Don’t Overload Your Team Ecosystem With Star Players

August 31, 2017

You want a team loaded with star players, right? What leader wouldn’t want a team filled with high-performing folks?  Isn’t a team stacked with rocks stars is a good thing? It depends. Research into team performance reveals a surprising element: you can have too much of a good thing. Consider the study reported in Gartner’s […]

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6 Reasons You Might Be Setting a Poor Example for Your Team

July 24, 2017

Young kids speak the truth, as anyone who’s ever been called out by a preschooler can tell you. I’ll never forget the time my three-year-old son looked at me with his innocent, big brown eyes and said, “Mama, you told me that’s a bad word. How come you just said it?” Nothing shines the light […]

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When Leaders Hold on Too Tightly Employee Engagement Suffers

July 13, 2017

Are we looking at employee retention the wrong way? HR professionals and leaders invest significant time and effort on employee retention. There’s an interesting paradox to this organizational form of “holding on” to employees: the more we try to retain talent, the more we squeeze the engagement right out of the very individuals we want […]

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WorkHuman: Still on My A-List for Conferences

June 5, 2017

WorkHuman 2017 is now a memory. I’ve traveled home from Phoenix and had a few days to digest the benefits of this conference. I’m happy to report all of the observations from my first WorkHuman still apply. Now in its third year, the WorkHuman conference continues to help HR and business leaders can bring humanity […]

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WorkHuman Day 3: @MichelleObama and @Globoforce

June 1, 2017

Day 3 at the WorkHuman conference. Today social media will be flooded with the hashtag #WorkHuman and #MichelleObama because the former first lady closed the conference with a one-hour interview with Walgreen’s Chief Diversity Officer Steve Pemberton. I’ll add my two cents’ worth about my reaction to seeing the former first lady in a separate […]

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#WorkHuman Day 2: Organization of the Future

May 31, 2017

WorkHuman Day 2 just wrapped. Here’s how the day went down. HR Executive Panel Derek Irvine, Globoforce’s VP, Client Strategy & Consulting, moderated a three-person panel of senior leaders in the HR role. The topics were wide-ranging, covering many aspects of the employee experience: recognition, performance management and the role of employee citizenship and charitable […]

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