You’re a professional, right? Yep, that’s what I thought. Me too. One of the hallmarks of professionalism is emotional restraint; I pride myself on my ability to zip my lips when needed. But once in awhile, I experience a momentary lapse—times when exasperation or sarcasm gets the best of me and I say something I…
Personal Effectiveness
Navigating Snarky Colleagues: Staying Professional for a Healthy Workplace
Here’s an interesting question about workplace communication: What do you say to someone who says, “Want some cheese with that whine?” to you at work? Google is sending folks to this blog with those keywords, so apparently, there are people who are grappling with it. So, let’s take a look at how to handle the…
Need to Say “No” at Work? Here’s How
When did the word “no” become impermissible at work? Many people think they can’t say “no” on the job. They tell me, “It’s just not acceptable.” They say it’s because they work in a “can do” culture. Or, they work for a boss who is pure evil. They’re afraid they’ll lose their jobs if they…
Are You Over-Functioning in Your Leadership Role?
Most people want to work for a caring boss. Not only is it more enjoyable, it’s good for your health, according to research by Stanford professor Jeffrey Pfeffer. Compassion is certainly a hallmark of leadership effectiveness. But can a leader care too much? Shelley Row, a professional engineer and former transportation executive believes that caring…
6 Leadership Tips for Not Being a Jerk at Work
A hard truth: at one time or another, we’ve all been a jerk at work. Maybe it was a looming deadline that finally snapped your last nerve. Or an issue from your home life seeped over into work and made you edgy and cranky. Whatever the reason, sometimes leaders are rude to others. It happens….