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Three Sentences that Cost Your Business Time, Money, and Grief

by Jennifer V. Miller

“You can’t change horses in mid-stream.” “When the going gets tough, the tough get going.” “This time is different.” How many times have you heard these (or similar) sayings tossed out at the conference table when you’re making an important business decision? These sentences are short-hand for cautionary tales when it comes to decision-making.  Rather…

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@Progressive Offers HR and Management Tips for Small Business Owners

by Jennifer V. Miller

What if Progressive Insurance’s Flo was your HR lady? Or your boss? This was fun to contemplate as I wrote a series of blog posts for Progressive’s newly revamped commercial insurance site. In addition to offering a variety of insurance programs for small businesses (who knew there was a specific type of dump truck insurance?)…

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@Globoforce CEO on Creating a #WORKHUMAN Culture

by Jennifer V. Miller

Eric Mosley quote #workhuman

“When most people think of the word ‘work’ they don’t tend to pair ‘human’ with it.” How sad is that? But it’s true, especially when you consider the modern office’s use of technology. Technology does everything from scheduling bathroom breaks in a call center to monitoring employee performance reviews. And when technology is used to…

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How to Make Exiting Employees Advocates for Your Company

by Jennifer V. Miller

Guest Post by Mark Feffer As the economy improves, more American workers are leaving their jobs to pursue new opportunities. According to the Bureau of Labor Statistics, about 2.75 million people quit their positions in September, bringing the monthly “quits rate” to 2 percent, its highest level in more than six years. That’s a sure sign…

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Approachable Leadership — Be a Beacon Not an Island

by Jennifer V. Miller

As a leader, how do you let your team know you are available to them? Sure, you’ve probably said (more times than you can count) “I’m here if you need me.”  That’s a good start, but is there a way you could visually send that message? Mr. People Equation sent me a New York Times…

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