Kendra* is a newly promoted vice president of IT at a rapidly growing mid-sized firm. She’s been working overtime to staff up her department to meet the demands of her company’s growth. With each job candidate Kendra interviews, she feels the pressure to make job offers quickly. Her team is swamped, but she knows that…
Learn Directly from Employee Engagement Expert @Kruse
A few years ago, I interviewed Kevin Kruse for his book Employee Engagement is for Everyone. Kevin is the author of several books, one of which hit the New York Times best seller list. Kevin writes a weekly leadership column for Forbes, and was an Inc. 500 entrepreneur. When we talked, I immediately liked Kevin’s…
Zen of Jen – Living in the Moment
What’s the secret to remaining spry, healthy and happy at the age of 93 years old? Wait, Wait . . . Don’t Tell Me host Peter Sagal asked this of screenwriter and TV producer Norman Lear on this segment of NPR’s weekly radio news game show. His response was succinct. And brilliant. Lear says it…
Manners in the Workplace are a Competitive Advantage
In 2005, university professor and communications expert Dr. Beverly Langford published The Etiquette Edge: The Unspoken Rules to Business Success, to positive reviews. Fast-forward a decade, and Langford has once again stepped into the spotlight with a second edition of her book, The Etiquette Edge: Modern Manners for Business Success. In this age where manners…
10 Simple Phrases that Cast Sunlight
Last week I wrote about how we are naturally drawn towards positive people because they inspire us. In nature, that’s called the “heliotropic effect,” which describes how plants grow or move towards sunlight. This week, I penned a similar piece, but this time from a leadership angle. I bet you can easily think of managers…