Far from being an outdated, quaint throwback, manners are still in vogue at work. “Please” and “thank you” go a long way towards greasing the cogs of social interaction in the workplace. You might be skeptical of my claim, given our country’s current election cycle. But look past the soundbites of the 24/7 news cycle,…
Continuous Improvement for Self and Others – Aha Moments for a Pharmaceutical Leader
Leadership is a balance between managing the business and leading people. It’s this interplay between business and people that prompted Kevin Wurch to seek out an executive education program. Wurch, who is an Associative Director of Program Management for the digital medicine program at Otsuka Pharmaceuticals, is fortunate to work for an organization that espouses…
No Pollyannas Allowed – The Case for Rational Optimism
After a powerful presentation on “The Optimism Quotient: Changing Our Mind, Fueling Our Success” at the WorkHuman conference, happiness researcher Michelle Gielan conducted a Q & A. One of the first questions out of the gate is probably one she hears a lot. An audience member said, “I really believe in the power of an…
The One Thing Your Leadership Success Depends On
This quote comes from Christine Porath’s WorkHuman session called, “Civility: Do We Have Time to Be Nice at Work?” Christine is an associate professor of management at Georgetown University. She’s studied civility in the workplace for the past twenty years and has conducted some fascinating research regarding the ways people interact in the workplace. Christine…
6 Things I Learned from (Almost) Strangers That Will Help Make My Life Better
When I attend a business conference, I expect to learn things from the presenters. That’s a given. There’s another great source of information that many conference participants overlook: one’s fellow attendees. Many people know that networking is an important part of the conference experience, but fewer realize that the true gold of an interaction during…