Think about someone you lead who you don’t see eye-to-eye with. Do you seem to be having the same tired old conversation again and again? Do you think that if you could just somehow make your point in a way that’s more appealing, then surely this person will see your point of view? I’m reminded…
10 Reasons People Resist Attending Your Meetings
Do you ever dread leading a meeting because you know that people are going to show up with barely concealed negativity or meeting malaise? People have lots of possible reasons for resisting your meeting. Take a hard, honest look at the meetings you run. Do any of these conditions exist? Here’s the good news: you…
Trust as a Renewable Leadership Resource
Trust can definitely be depleted — with behaviors like being rude, or losing your cool. The good news is trust is a renewable resource that leaders have access to, if they know how to tap into it. Here’s an infographic we created at People Equation to sum up important facts about building trust in the…
When Employees Complain: 5 Different Leadership Responses
How should a leader respond to an employee complaint? Depending on the circumstances that surround the concern or grievance, there are varying approaches on how to proceed. Below are five different responses to employees who voice concerns. Get clear on the type of complaint that’s voiced In this stellar HBR article, the authors describe four…
Fostering a Trustworthy Work Environment: 5 Key Steps for Leaders
Is your organization built on a culture of trust? Trust is a vital component that can significantly impact the success and well-being of a company. However, in many organizations, trust is a scarce resource. According to studies, 79% percent of employees trust their coworkers ahead of HR, or their leadership. This lack of trust can…