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Jennifer V. Miller

The Stories that Undermine Your Ability to Delegate

by Jennifer V. Miller

What are the stories we tell ourselves? It’s a simple question, yet one rich with possibility. In my years of creating leadership development programs, one of the “stories” that continually surfaces with leaders is the story of “I need to do X for my direct reports because they are not yet ready/willing/able to do it…

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Psychological Safety: Pro Tips for Leaders

by Jennifer V. Miller

You’ve no doubt heard about the concept of psychological safety–the words and actions that leaders use to foster the belief among their teams that it’s ok to speak up, voice differing opinions and be truthful. Have you actively considered creating a speak-up culture? Putting intention behind this concept will create a much stronger chance that…

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The Secret to Building Trust in a Team: Leadership Vulnerability

by Jennifer V. Miller

What’s the secret to building a trusting team dynamic? From the many actions leaders take to build trust, there is one that research finds to be a game-changer: vulnerability. Leaders who are willing to share their small weaknesses are better able to connect with their teams and build stronger relationships. Want to learn the benefits…

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The Bastardization of Psychological Safety– and How Leaders Can Get Back on Track

by Jennifer V. Miller

Psychological safety is having an identity crisis. The once-obscure academic concept is now part of mainstream corporate lexicon–and, surprise! It’s been taken out of context, used incorrectly and misappropriated to the point that it’s barely recognizable in its current state. The concept’s bastardization is a crying shame because its original intention was pure: to offer…

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Need to Say “No” at Work? Here’s How

by Jennifer V. Miller

When did the word “no” become impermissible at work? Many people think they can’t say “no” on the job. They tell me, “It’s just not acceptable.” They say it’s because they work in a “can do” culture. Or, they work for a boss who is pure evil. They’re afraid they’ll lose their jobs if they…

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