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7 Deadly Sins of Phone Conferencing

by Jennifer V. Miller

one-fte-a-decline-in-meetings

I attend a lot of conference calls. The ideas in this post seem like common sense to me. Because I hear these infractions at least twice a week, it must not be common sense to everyone. So, I’m spelling it out right here: Some of you are completely clueless about your phone conference ineptitude. When…

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Leaders – 5 Reasons Your Team Doesn’t Take You Seriously

by Jennifer V. Miller

broken egg with promise on it

“If there’s anything I’ve learned about leadership, it’s that little things make the most difference.” This from a seasoned manager who says he’s continually surprised at how things he deems as “no big deal” mean the world to those he leads. How does a leader determine what’s “big” or “small” in their team members’ eyes?…

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Productivity Tip – Are You Creating Space for New Ideas?

by Jennifer V. Miller

messy office graphic

My office cleaning service sucks. (That would be me.)  Cleaning my office doesn’t help me serve my clients, so it’s the last thing on my to-do list. I’m not a hoarder by any stretch, but eventually the clutter catches up with me. The light bulb finally went on: a messy office creates visual clutter, which…

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5 Free Leadership Development Resources

by Jennifer V. Miller

gift-wrapped box in red and gold

In late September, 21 members of the Lead Change Group launched a book, The Character-Based Leader. I’m pleased to announce that five of the authors have stepped forward to offer $300 worth of free materials to readers of the book. My fellow authors Georgia Feiste, Christina Haxton, Lisa Petrilli and Susan Mazza have put forth…

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Surly Name Tent Ice Breaker

by Jennifer V. Miller

Surly Name Tent Example

Do you lead meetings on topics that cause strong emotions and opinions amongst the meeting attendees? If so, you may want to consider this unique way of surfacing concerns prior to starting the actual meeting agenda. I’ve used this process many times and find that it can add a bit of levity to a “heavy”…

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