The other day I was at a client’s office listening to a presentation. The topic was how to effectively complete the company’s online timecard system. As the group was discussing the details of how to complete the online timecard, the talk turned to how to notify ones supervisor of impending PTO (Personal Time Off). One…
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Game-Changers Welcome Resistance
This morning, while preparing for the work day, I had a random thought and quickly posted it to Twitter: Props to Joan Koerber-Walker for starting the #BeOriginal hashtag on Twitter. Judging by the number of retweets, I’d say this tweet had legs! Or should I say “wings?” To go beyond the 140 characters with that…
Advice for Leaders Who Blog
I just returned from a quarterly management meeting being hosted by a client. It’s a two-day meeting being held offsite for 30 mid- to senior-level managers of a business unit. During the meeting, Pete, head of a 1200-person business unit, unveiled his brand-new blog. I really admire Pete. He’s been taking risks and encouraging his staff…
Are Your Employees Going the Extra Mile?
Leaders, when’s the last time you saw your employees go the extra mile? Today? Last week? Last month? The photo at right was taken by Terry P., the Library Media Supervisor at my kids’ elementary school. (Back in the day, we called them “librarians”.) Shortly before this picture was taken, Terry had been doing an…
Making Decisions, 100 Years at a Time
I’ve been watching reruns of the Ken Burns series The National Parks on PBS. It’s an in-depth look at the birth and evolution of our country’s national park system. Called “America’s best idea” by writer and historian Wallace Stegner, men both famous ( Theodore Roosevelt, John Muir )and lesser-known (Stephen Mather , Charles Young) were…