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Effective Meeting Leaders Set the Right Expectations

by Jennifer V. Miller

Arrows converge

People hate meetings. This is not earth-shattering news. Many of the complaints are legit: meetings are unfocused, too long, or unnecessary. Some of the complaints are humorous (but still true.) One of the lesser-mentioned reasons that merits consideration is meeting purpose. People get frustrated with meetings because they are unclear about expectations surrounding the reason…

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How Shutting Up Can Make You a Thought Leader

by Jennifer V. Miller

Who do you consider to be influential thought-leaders in your organization? Is it the talkative people who contribute incessantly? No, these non-stop talkers probably don’t have your deep respect.  More likely, it’s those who temper their talking and have a give-and-take approach to interpersonal communication. Those who can “read the room” and adjust when to…

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Leadership and Being a Role Model – 20 Ideas

by Jennifer V. Miller

Humanitarian and Nobel Prize-winning physician Albert Schweitzer famously observed, “Example is leadership.” At some point in our life, a leadership opportunity appears. Many of us are parents, teachers, coaches, managers and committee leaders.  As such, we know that being a role model is an important part of leadership. But it’s not always easy. There are…

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How To Accept an Apology at Work

by Jennifer V. Miller

Has anyone ever said anything to you at work that was really hurtful or snarky? It’s an experience we can all relate to. Sometimes it’s an intentional slight or power-play. But here’s the thing. More often, it’s an unplanned quip and your colleague wishes they could take it back. There are a couple of different…

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What’s Your Leadership Trust Building POV?

by Jennifer V. Miller

When I was sixteen, my family moved across the state. It was the first time we’d ever moved; it was a leap of faith on my parents’ part that we would all adjust to our new surroundings. Luckily, I made friends fairly quickly and established a typical teen social life which included going out with…

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