KNOWING WHEN TO ZIP YOUR LIP IS KEY TO SUCCESS Given that my company’s tag line is “master the people equation”, I’m always on the look-out for clever “equations” that tie to human dynamics. Of course, people are far too complex to be reduced to one “correct” answer like a math equation. Still, it’s fun…
Communication
Avoiding Verbal Spam
Sometimes a tweet just sums it up perfectly. Ben Eubanks tweeted: “Verbal Spam”. Creates quite the mental picture, doesn’t it? How often are you subjected to verbal “spam” in the workplace? Probably more often than you’d like. My first reaction to Ben’s tweet was to imagine people who blather on, saying nothing of value. …
Coaching the Reluctant Retail Associate
I was out early this morning snapping up some bargains at one of my favorite mass-merchandise retailers. In what appears to be a developing theme with me, I overheard another conversation with Human Resources implications. (See my other HR eavesdropping observation here.) Overheard: Employee: “Do I really need to take two breaks and a lunch…
What’s Your Networking Style?
Networking Resources
During a recent presentation to the GRAPE organization, I outlined several networking strategies to increase the “health” of your personal network. (See summaries, Part I and Part II.) During the research for the presentation, I realized that there was way more content than the one hour could contain. So, here are additional resources, organized by…