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Team Effectiveness

Teamwork. How Hard Can It Be?

by Jennifer V. Miller

To me, springtime means track meets. Back in the day, I used to run track for my high school’s girls 440 relay team. Even all these years later, I can close my eyes and feel it:  legs churning, heart pounding, as I round the curve, ready to pass the baton. I’m reaching my right hand…

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Rock Opera and Trust

by Jennifer V. Miller

Kevin Grossman at Glowan Consulting Group is hosting this week’s Carnival of HR and has declared it a “rock and roll” carnival. This theme opened the door for me to write this post, which admittedly, I was having a hard time reconciling with The People Equation’s theme of workplace dynamics. Now it fits perfectly. Thanks,…

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Coaching the Reluctant Retail Associate

by Jennifer V. Miller

I was out early this morning snapping up some bargains at one of my favorite mass-merchandise retailers. In what appears to be a developing theme with me, I overheard another conversation with Human Resources implications. (See my other HR eavesdropping observation here.)  Overheard:  Employee: “Do I really need to take two breaks and a lunch…

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Beyond Diversity Training

by Jennifer V. Miller

Ways to encourage diversity on your team beyond race, religion or sexual orientation.  Several weeks ago, I got an unexpected Skype call.  It was from my long-time client Pete. He was calling from Germany to say “hi” and let me know he’d just landed a new job as Director of Operational Excellence for a large…

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Employees Can’t Get No Satisfaction

by Jennifer V. Miller

With a clumsy nod to the Rolling Stones’ classic tune, it appears to be true: since 1987, workers have become steadily less satisfied with their work.  This is according to research results released last week by The Conference Board.  What’s more, it’s not a generational thing: satisfaction is decreasing amongst all ages groups.  While the…

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