When it comes to creating a thriving organizational culture a key bellwether is the tone that company leaders set. Leaders, take heed: your actions are contagious, whether that tone is positive or negative. “For better or worse”, leaders’ behaviors shape organizational culture, says psychologist and best-selling author Dr. Kathy Cramer. And, depending on how they…
Communication
Career Conversations: Leaders, Are You Getting It Right?
As a leader, how effective are the one-to-one career conversations you have with your employees? If you’re thinking “what career conversations?” you might be setting the HR department up for its next round of exit interviews. Don’t feed the exit interview beast; use “stay interviews” instead. You can learn more about the concept of stay…
THINK: 15 Ideas to Help You Talk Less and Listen More
A few years ago, my friend Erin Schreyer posted this saying on her Facebook page. That afternoon, the image found its place onto our family’s refrigerator, where it remains to this day. We’ve had many meaningful conversations using the “THINK” model. From spats with siblings, to ways to talk to a friend about a difficult…
Why We Hate Conference Calls [video]
When it comes to phone conferences, clueless people and technology conspire to create many deadly phone conferencing sins. What would it look like if your conference call took place in real life? That’s what Mashable envisioned when they put together this hilarious video. Take a look and then share with me in the comments section: what’s…
Seven Gift-Giving Ideas for Your Boss
The gift-giving season is in full swing here in the United States, so I wrote a post for Smartblog on Leadership offering unique ideas for “gifts” that leaders can give their employees this year. Hint: there’s not a gift card or food basket on this list. Read more in 7 leadership gift-giving ideas for the…