Sometimes a tweet just sums it up perfectly. Ben Eubanks tweeted: “Verbal Spam”. Creates quite the mental picture, doesn’t it? How often are you subjected to verbal “spam” in the workplace? Probably more often than you’d like. My first reaction to Ben’s tweet was to imagine people who blather on, saying nothing of value. …
Leadership
Redemption
Have you ever led a high-visibility project that has crashed and burned? I have and it taught me a powerful lesson about how a leader can turn a failed project into redemption for an employee hesitant to “play big” again. Read on . . . The Back Story Many years ago, shortly after I joined…
Author Interview with John Spence
Earlier this year, I discovered the book Awesomely Simple and wrote a book review on it for this blog. I admired the book’s down-to-earth approach and wanted to learn more, so I reached out to its author, John Spence. John agreed to sit down with me last month for an interview. …
Boundaries of Fearlessness
In his book Linchpin Seth Godin draws a distinction between the words fearless and reckless. Fearless people, he says, are “unafraid of things one shouldn’t be afraid of.” They push through any imagined “threat” to make a presentation to a difficult customer or conduct a challenging conversation with an underperforming employee. On the other hand,…
Beyond Diversity Training
Ways to encourage diversity on your team beyond race, religion or sexual orientation. Several weeks ago, I got an unexpected Skype call. It was from my long-time client Pete. He was calling from Germany to say “hi” and let me know he’d just landed a new job as Director of Operational Excellence for a large…