In November, people observe World Kindness Day, which was started in 1998 by an international coalition of non-governmental organizations (NGOs) that wanted to shine a spotlight on the positive power of being kind. There are many corners of the world right now that are just plain mean and nasty. Incivility has always been part of…
Manners
Manners in the Workplace are a Competitive Advantage
In 2005, university professor and communications expert Dr. Beverly Langford published The Etiquette Edge: The Unspoken Rules to Business Success, to positive reviews. Fast-forward a decade, and Langford has once again stepped into the spotlight with a second edition of her book, The Etiquette Edge: Modern Manners for Business Success. In this age where manners…
Daily Ways to be a Mannerly Manager
Emily Post, considered by many to have helped shaped societal etiquette norms in the latter half of the 20th century, once said: “Nothing is less important than which fork you use. Etiquette is the science of living. It embraces everything. It is ethics. It is honor.” I love the link between “manners” and “honor”! Here’s…