Leaders are often reminded “what’s inspected gets done.” While this adage is typically applied to measurable task-related behaviors such as production goals, it’s also relevant for human elements of the workplace like interpersonal skills. As artificial intelligence makes further inroads into your daily work as a leader, you need to pay attention to soft-skill development…
Soft Skills
7 Reasons Leaders Should Focus on Developing Employee Soft Skills
Why are we still talking about the importance of leaders developing employee soft skills? Here’s why: the more that automation in all of its forms become part of our daily work lives, the more we need to bring to bear the one thing that a machine will never be: human. And that humanity is most…
Research that Supports Being “Good with People”
For years, I’ve written about how to “master the people equation” to make a positive impact in your work life. It seems obvious (to me, at least) that people who “get along” with others are more effective at getting stuff done. People aren’t real fond of Negative Nellies and Neds. They don’t like to work…