I just returned from conducting on-site meetings for a new client. The CEO of this company hired me to help his employees make the transition to a new organizational structure. We’re doing a series of input meetings, SWOT analyses and informational interviews. Something that one of the employees said this morning is really sticking with…
Blog
The Affirmation of Perseverance
On September 8th, 2009, I accepted Sandra Martini’s 30 Day Blog Challenge. Simple contest: blog 30 times in 30 days to see what will happen when a person does “one ordinary thing” consistently. I knew going into the contest that it would indeed be a “challenge”, and not because there wasn’t anything to write about. …
When Performance Review Meets the Customer Experience
I just returned from the grocery store, one that I frequent nearly every week. This is what I overhead as my groceries were being rung up and bagged today: Supervisor (to cashier): “When you’re done ringing her up, meet me upstairs for your evaluation.” Cashier: “OK.” Supervisor walks away. Cashier (to bagger): “Oh, man. ….
When OK is The Best We Can Expect
The other day I was exchanging emails with my friend Kathleen who has extremely diverse interests. She’s an accounting software trainer/working artist / gallery owner. (How’s THAT for variety?!) It had been awhile since we’d talked and I inquired—“how are you?” Kathleen emailed back, “I’m fine…well, OK. But ‘OK’ is the new ‘Fine’, right?” After…
Book Review: Find Your Strongest Life by Marcus Buckingham
Marcus Buckingham wants to teach women how to live a “strong” life. He says a strong life is one in which you are able to discern the activities which energize you, catch those moments and cradle them so that you feel fulfilled—personally and professionally. That’s a pretty tall order, especially when coming from a man….