On September 8th, 2009, I accepted Sandra Martini’s 30 Day Blog Challenge. Simple contest: blog 30 times in 30 days to see what will happen when a person does “one ordinary thing” consistently. I knew going into the contest that it would indeed be a “challenge”, and not because there wasn’t anything to write about. …
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When Performance Review Meets the Customer Experience
I just returned from the grocery store, one that I frequent nearly every week. This is what I overhead as my groceries were being rung up and bagged today: Supervisor (to cashier): “When you’re done ringing her up, meet me upstairs for your evaluation.” Cashier: “OK.” Supervisor walks away. Cashier (to bagger): “Oh, man. ….
When OK is The Best We Can Expect
The other day I was exchanging emails with my friend Kathleen who has extremely diverse interests. She’s an accounting software trainer/working artist / gallery owner. (How’s THAT for variety?!) It had been awhile since we’d talked and I inquired—“how are you?” Kathleen emailed back, “I’m fine…well, OK. But ‘OK’ is the new ‘Fine’, right?” After…
Book Review: Find Your Strongest Life by Marcus Buckingham
Marcus Buckingham wants to teach women how to live a “strong” life. He says a strong life is one in which you are able to discern the activities which energize you, catch those moments and cradle them so that you feel fulfilled—personally and professionally. That’s a pretty tall order, especially when coming from a man….
Walking the Leadership Talk
How many times have you heard someone opine, “Leaders must walk their talk”? I’m pleased to report that corporate learning & development manager and award-winning leadership blogger Dan McCarthy is doing just that. Dan, the host of the popular Leadership Carnival on his blog Great Leadership by Dan, knows first hand how time-consuming hosting a…