It’s tough to respect a leader who’s always losing his cool. Case in point: during college, I worked in a family-owned Italian restaurant whose proprietor had a fiery, larger-than-life personality. When he was frustrated, ‘Tony” was prone to emotional outbursts. One day, I received this upbraiding for not setting up the salad bar correctly: “You…
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Colleague in Pain? What Leaders Should – and Shouldn’t – Say
We recently marked the one-year anniversary of the global pandemic’s arrival in our country. One constant for the past 12 months has been this: everyone has suffered. In my conversations with clients, it’s become apparent that leaders are often the frontline defense against the growing workplace mental health crisis that’s consumed our nation. When a…
What Savvy Networkers Know
My definition of networking is: “the purpose of networking is to connect people who have a mutual interest in developing a business relationship or assisting one another”. So with that framework in mind, I invite you to consider the following ideas, which I’ve playfully named “Miller’s Maxims”.
Here’s How to Set Yourself Up for Success Next Year
It’s less than a month to the new year and now is the time to set yourself up for success next year. That probably seems crazy to you, given that most of us are probably caught in the mad dash of holiday preparations and year-end tasks for work. (16 annual performance reviews, anyone?) But truly,…
The Key Interview Question Many Hiring Managers Forget to Ask
As a hiring manager, you’ve probably had your share of nightmare interviews. You know, the ones where the candidate clearly is not a fit and you’re wondering how few minutes you can expend before politely showing him or her the door. Then there’s the flip side: the candidate sails in, has the right skills and…