In 2005, university professor and communications expert Dr. Beverly Langford published The Etiquette Edge: The Unspoken Rules to Business Success, to positive reviews. Fast-forward a decade, and Langford has once again stepped into the spotlight with a second edition of her book, The Etiquette Edge: Modern Manners for Business Success. In this age where manners…
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10 Simple Phrases that Cast Sunlight
Last week I wrote about how we are naturally drawn towards positive people because they inspire us. In nature, that’s called the “heliotropic effect,” which describes how plants grow or move towards sunlight. This week, I penned a similar piece, but this time from a leadership angle. I bet you can easily think of managers…
In Support of Amy Cuddy and Power Posing
Wonder Woman kicks butt. She’s strong, principled, and makes people tell the truth with her golden lasso. When I was a kid, I watched the Linda Carter version on TV. She’s my favorite heroine, as evidenced by the many WW items adorning my home. When Harvard professor Amy Cuddy made news with her 2012 “power…
Finding Your Sunshine At Work
Every summer, I plant a small veggie garden in my Michigan backyard. Even though the location is too shady for some of the sun-loving plants, it’s the only place that works in our yard, so we (and by “we”, I mean both the plants and I) make do. This summer I experimented with the placement…
Are Unspoken Issues Creating Mischief on Your Team?
When the results of Google’s research on team effectiveness (called “Project Aristotle”) were revealed earlier this year, the conclusion was surprising: the best teams have just one thing in common. Factors such as clear goal-setting and team member dependability are certainly important, but they’re not what definitively sets great teams apart from their average counterparts….