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Communication

Approachable Leadership — Be a Beacon Not an Island

by Jennifer V. Miller

As a leader, how do you let your team know you are available to them? Sure, you’ve probably said (more times than you can count) “I’m here if you need me.”  That’s a good start, but is there a way you could visually send that message? Mr. People Equation sent me a New York Times…

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THINK: 15 Ideas to Help You Talk Less and Listen More

by Jennifer V. Miller

THINK model

A few years ago, my friend Erin Schreyer posted this saying on her Facebook page. That afternoon, the image found its place onto our family’s refrigerator, where it remains to this day. We’ve had many meaningful conversations using the “THINK” model. From spats with siblings, to ways to talk to a friend about a difficult…

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Why We Hate Conference Calls [video]

by Jennifer V. Miller

When it comes to phone conferences, clueless people and technology conspire to create many deadly phone conferencing sins. What would it look like if your conference call took place in real life? That’s what Mashable envisioned when they put together this hilarious video. Take a look and then share with me in the comments section: what’s…

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Leadership Self-Control – Are You About to Lose It?

by Jennifer V. Miller

When it comes to exercising restraint as a leader, think of your self-control like a car’s gas tank: you’ve got to look at the gas gauge once in a while to see if you’re running on “empty”. That’s the analogy I use on my monthly Smartblog on Leadership post about ways to avoid losing your…

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5 Tips for Building a Successful Blog

by Jennifer V. Miller

What makes a blog “successful”? You can slice that definition any number of ways. For me, it’s a combination of three things: Engagement: how many people share the blog socially and comment on the blog? Opportunity creation: in what ways did the blog create opportunities for me professionally? Practicing the craft: how can I build…

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