Phil is the president of a mid-size company that has a huge safety problem. If you were to tell him this, Phil would scoff and proudly show you his company’s OSHA records. It’s true that Phil’s company does a great job protecting the physical safety of his workers. However, it’s an entirely different…
Communication
Why Silence at Work is a Good Thing—For Introverts and Extroverts Alike
I am the offspring of two very different personality types: a gregarious extrovert and a studious introvert. My youth was shaped by my mother’s extroverted style. She had a positive, upbeat energy and effortless charm in social situations. From her, I learned how to thrive outside the safety of my home. But in my heart…
Want Great Ideas from a Team? Flip the Script
When you lead a team, great ideas are the lifeblood of innovation and productivity. Let’s say you have an idea that you’d like to toss out to your team. How can you get the folks to speak up and help you discern the idea’s viability? Nobody wants to waste time on a stinker of an…
How Shutting Up Can Make You a Thought Leader
Who do you consider to be influential thought-leaders in your organization? Is it the talkative people who contribute incessantly? No, these non-stop talkers probably don’t have your deep respect. More likely, it’s those who temper their talking and have a give-and-take approach to interpersonal communication. Those who can “read the room” and adjust when to…
Hot Takes on How to Drive Successful Change in Your Organization
I’m reading a gem of a book by Phil Buckley titled, “Change on the Run: 44 Ways to Survive Workplace Uncertainty.” Phil is an author and change management expert. The great thing about his latest book is it’s designed to be read quickly and acted upon immediately. Here are my hot takes on how to…