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Communication

6 Phrases to Get a Derailed Conversation Back on Track

by Jennifer V. Miller

My mother always said that the true test of marriage was if a couple could successfully hang wallpaper together. Mr. People Equation and I have that handled. No problem. But engaging in a task that requires me to follow Mr. People Equation’s directions, such as moving furniture or positioning a picture on a wall for…

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Communication Tips to Help Leaders Expand Their Reach

by Jennifer V. Miller

Leadership communication tips are found in unique places, if you know where to look. Case in point: my friend Becky Robinson, who runs a digital PR and Marketing agency, published a book titled, Reach: Create the Biggest Possible Audience for Your Message, Book or Cause. Even though my blog is in the leadership development niche,…

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Simple Questions Leaders Can Use to Improve Peer Relationships

by Jennifer V. Miller

“How much time does your team invest in becoming better leaders — together?” That’s a question Bob Anderson likes to ask when he consults with senior leadership teams. Anderson is chief knowledge officer and co-founder of The Leadership Circle; his clients are leaders in global firms across all major business sectors. Does the notion of…

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People Equation Factors in Successful Organizational Transformation

by Jennifer V. Miller

What makes for a successful organizational transformation? According to consulting firm McKinsey’s latest research, there are several key success factors. A study of a large cross section of companies revealed success indicators that line up with what you might expect: keeping executives up to speed, capital asset allocation and setting clear objectives. But what really…

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Beyond Your Ears: The Many Ways Leaders Can Listen to Employees

by Jennifer V. Miller

As a leader, you know the importance of listening to employees, be it knowing when to shut up or creating a speak up culture.  Leadership listening is an interpersonal endeavor – two people engaged in dialog to achieve mutual understanding. Recently, I encountered the act of listening framed in a broader, more organizational way –…

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Master the people equation.
Elevate your leadership.

Tips for how to make the most of interactions with your boss, peers and colleagues; show up in a way that’s positive and respectful.

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