Communication

How to Foster Creativity, Communication and Connection with Your Team

August 11, 2014

Would an executive at your company set up shop in the middle of the IT help desk, hang a gutted fish over his desk and declare, “The doctor is in?” In effect, that’s what Paul Bennett, chief creative officer at IDEO, has done, and he claims it’s helped him foster creativity in a way he […]

Read the full article →

Leadership by Ranting is No Way to Inspire People

June 30, 2014

It’s tough to respect a leader who’s always losing his cool. Case in point: during college, I worked in a family-owned Italian restaurant whose proprietor had a fiery, larger-than-life personality. When he was frustrated, ‘Tony” was prone to emotional outbursts. One day, I received this upbraiding for not setting up the salad bar correctly: “You […]

Read the full article →

Leadership Musicality – 3 Tips to Make Your Communication Hit the Right Notes

June 16, 2014

When my daughter started ukulele lessons, her instructor explained that music is composed of three things: “melody,” which is made up of notes along the scale, “harmony,” which is the chords, and “rhythm,” the beat of the music. In listening to this explanation, it was easy to draw parallels to how leaders communicate messages to […]

Read the full article →

Career Success: 4 Tips for Building Better Relationships with Your Boss, Team and Peers

May 19, 2014

Note from Jennifer: Last month, I interviewed Karin Hurt, author of Overcoming an Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss. Karin had several great suggestions for people wishing to increase their career satisfaction and success. Here are four ideas that Karin shared on bettering the relationship you have with […]

Read the full article →

Career Advice: How to Make the Most of Reverse Mentoring

April 24, 2014

Have you heard of “reverse mentoring?” It takes the traditional format of “wise, experienced colleague tutors younger employee” and switches it up to “younger employee shares what he or she knows with an open-minded, more experienced co-worker.” I wrote an article about it on LinkedIn: Reverse Mentoring: When the Sage Learns as Much as the […]

Read the full article →

Approachable Leadership — Be a Beacon Not an Island

March 13, 2014

As a leader, how do you let your team know you are available to them? Sure, you’ve probably said (more times than you can count) “I’m here if you need me.”  That’s a good start, but is there a way you could visually send that message? Mr. People Equation sent me a New York Times […]

Read the full article →

THINK: 15 Ideas to Help You Talk Less and Listen More

February 10, 2014

A few years ago, my friend Erin Schreyer posted this saying on her Facebook page. That afternoon, the image found its place onto our family’s refrigerator, where it remains to this day. We’ve had many meaningful conversations using the “THINK” model. From spats with siblings, to ways to talk to a friend about a difficult […]

Read the full article →

Why We Hate Conference Calls [video]

January 27, 2014

When it comes to phone conferences, clueless people and technology conspire to create many deadly phone conferencing sins. What would it look like if your conference call took place in real life? That’s what Mashable envisioned when they put together this hilarious video. Take a look and then share with me in the comments section: what’s […]

Read the full article →

Leadership Self-Control – Are You About to Lose It?

January 16, 2014

When it comes to exercising restraint as a leader, think of your self-control like a car’s gas tank: you’ve got to look at the gas gauge once in a while to see if you’re running on “empty”. That’s the analogy I use on my monthly Smartblog on Leadership post about ways to avoid losing your […]

Read the full article →

5 Tips for Building a Successful Blog

December 31, 2013

What makes a blog “successful”? You can slice that definition any number of ways. For me, it’s a combination of three things: Engagement: how many people share the blog socially and comment on the blog? Opportunity creation: in what ways did the blog create opportunities for me professionally? Practicing the craft: how can I build […]

Read the full article →