Why New Managers Must Excel at Setting Goals

March 21, 2016

Goal-setting in the workplace is key to getting things done. Countless studies on human motivation and performance bear this out. Yet it’s a fact that’s often lost on first-time managers. And even if they understand the importance of setting goals for team members, new leaders miss the nuances of this important management skill. I turned to […]

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New at Making Presentations? Check out these Tips from the Pros

March 14, 2016

You’ve been asked to make a presentation at a meeting and it’s not something you do every day. If you’re feeling nervous, it’s understandable. Standing up in front of a group of people can be intimidating. You feel judged. It’s especially nerve-wracking if there are people in the audience you want to impress. It’s scary; […]

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7 Things to Say When You Catch Someone Doing Something (Nearly) Right

March 7, 2016

Last week, I had the privilege of interviewing best-selling author and speaker Ken Blanchard. Last year Blanchard and co-author Spencer Johnson issued a revised version of their management classic The One Minute Manager. Titled The New One Minute Manager, the parable was tweaked to reflect the realities of today’s workplace. When we talked, I asked […]

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Reaming Out an Employee While You’re on the Treadmill – Bad Boss

January 25, 2016

Well, here’s a new way to conduct performance management discussions: ream an employee out while you’re on the treadmill. I was at the gym. Near me, there was a guy on the treadmill vigorously exercising while wearing earbuds and talking into his microphone. Loudly. There was little doubt about what was going on: he was having a “performance conversation” […]

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Simple Questions Leaders Can Use to Improve Peer Relationships

December 10, 2015

Engagement isn’t just for leaders and the people they lead. It’s also important for leaders to engage with their peers, write authors Bob Anderson and Bill Adams of the recently released book Mastering Leadership: An Integrated Framework for Breakthrough Performance and Extraordinary Business Results. I did a riff on Anderson’s and Adams’ quote, “Leadership teams must […]

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Leaders as the Curators of Their Messages

October 19, 2015

What if, as leaders, we were effective curators of our message? What if we coached our employees to be effective curators as well? The origins of the word “curator” are from the Latin word curare meaning “to care.” In this world where there is simply too much information to digest, leaders must find a way […]

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One Simple Way for Leaders to Build Trust

April 30, 2015

What’s the single most effective way for a leader to build trust with his or her employees? It’s to show that you genuinely care about your employees’ career well-being. And one of the simplest ways to do this is to maintain consistent, non-distracted face-to-face (or video chat, or phone conversation) time with those you lead. […]

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BS That Works – New Video Series

January 12, 2015

A few years ago, I read the book Influencer: The New Science of Leading Change. It remains one of my favorite business books of the last decade. The authors are part of a consulting firm called Vital Smarts and I’m subscribed to their newsletter. Vital Smarts has recently launch a series called The Behavioral Science […]

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Free Resource – 18 Ways to Think Before You Speak

December 4, 2014

Why is it so hard to shut up? Evidently, many people ask themselves that question and a Google search leads them to my blog. Go figure. So I pulled together a nifty tip sheet called “Why is It So Hard to Shut Up? 18 Ways to Think Before You Speak.” It’s a downloadable tip sheet […]

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3 Things Every Leader Should Ask at Update Meetings

September 25, 2014

Leaders, do you want a simple, easy-to-remember process for staying up-to-date with your team’s workload? Here’s an idea I heard from my colleague Sally. (She said it was OK to share with my blog readers, so, thanks Sally!) Sally told me about a process that one of her favorite managers created to stay in communication […]

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