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Mentors: Your Words Matter

by Jennifer V. Miller

And as we head into a new year, did you know that the month of January is National Mentoring Month? Yep, a whole month dedicated to people who help others become better people.  That’s a made-up holiday that I can get behind! Who has made a difference in your life? Maybe it was a high…

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Developing the Confidence of an Emerging Leader

by Jennifer V. Miller

For many years, I was an advisor for the Junior Achievement Company Program, which was an after-school economic education course. Throughout this time, I met and mentored many high school students on the cusp of adulthood. Over a three month period a group of 20 – 30 high school students met weekly to run a company…

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Why Confidence is so Important When Leading Change and How to Build It

by Jennifer V. Miller

Guest Post by Phil Buckley Confidence is the most important trait leaders can draw upon when leading change. They need to be confident that they are looking at the right information, making the right decisions and giving people the right support to take on new routines. Confidence enables focus, builds momentum and inspires people to…

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Building Trust in Leadership: The Emotional Bank Account

by Jennifer V. Miller

When my children were in elementary school, there was a situation in my household where one of my children fibbed to me prior to bedtime. The next day, after discovering the truth of the situation, I found myself ever-so-slightly less trusting of answers being given by that child. I was shocked at my hasty conclusion…

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Thank You. 4 Ways to Make Those Two Words Count

by Jennifer V. Miller

On a Mother’s Day many years ago, I received what remains one of the most delightful and meaningful Thank You notes ever. The sender was my son’s Little League coach, Coach Bob, who demonstrated a leadership quality that went beyond the baseball field. People appreciate being thanked. This is true whether you’re a Little League…

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