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The Secret to Building Trust in a Team: Leadership Vulnerability

by Jennifer V. Miller

What’s the secret to building a trusting team dynamic? From the many actions leaders take to build trust, there is one that research finds to be a game-changer: vulnerability. Leaders who are willing to share their small weaknesses are better able to connect with their teams and build stronger relationships. Want to learn the benefits…

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The Bastardization of Psychological Safety– and How Leaders Can Get Back on Track

by Jennifer V. Miller

Psychological safety is having an identity crisis. The once-obscure academic concept is now part of mainstream corporate lexicon–and, surprise! It’s been taken out of context, used incorrectly and misappropriated to the point that it’s barely recognizable in its current state. The concept’s bastardization is a crying shame because its original intention was pure: to offer…

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Are You a Toxic Aware Leader?

by Jennifer V. Miller

We humans love a good label and right now, the word “toxic” is having a moment. Ever since it was highlighted as Oxford Dictionary’s international word of the year, quite a few of us have been noticing – and rightly so – that certain behaviors, policies and organizational systems in the workplace aren’t healthy. Love…

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Why Employees Hate Development Plans and How to Fix It

by Jennifer V. Miller

I once had a coaching client confide to me that professional development just “wasn’t his thing.” His point: some people don’t see the value in the extra effort required for formalized self-improvement activities at work. This individual was a highly educated, hard-working and effective professional; I wouldn’t characterize him as a slacker. What is an…

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7 Ways for Leaders to Improve Employee Morale and Engagement

by Jennifer V. Miller

There are hundreds of articles written each week about creating workplace morale through improved employee engagement, yet how many of those articles describe the specifics of what leaders must do to achieve this important, yet elusive objective? Meet Bob Richards, CEO of North American operations for a global logistics company. Bob has extensive experience in…

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