Civility

Resources to Counteract Mean and Nasty in the Workplace

November 27, 2017

In November, people observe World Kindness Day, which was started in 1998 by an international coalition of non-governmental organizations (NGOs) that wanted to shine a spotlight on the positive power of being kind. There are many corners of the world right now that are just plain mean and nasty. Incivility has always been part of […]

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Leadership and the Civil Workplace: It Starts with You

November 21, 2017

Did you know that nearly half of the people in your organization are afraid to be civil to one another? According to Georgetown University researcher Christine Porath, 40% of employees say they hesitate to show civility at work because they fear people will take advantage of them. Porath, an associate professor at Georgetown’s McDonough School […]

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Manners Matter at Work

June 27, 2016

Far from being an outdated, quaint throwback, manners are still in vogue at work. “Please” and “thank you” go a long way towards greasing the cogs of social interaction in the workplace. You might be skeptical of my claim, given our country’s current election cycle. But look past the soundbites of the 24/7 news cycle, […]

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The One Thing Your Leadership Success Depends On

June 6, 2016

This quote comes from Christine Porath’s WorkHuman session called, “Civility: Do We Have Time to Be Nice at Work?” Christine is an associate professor of management at Georgetown University. She’s studied civility in the workplace for the past twenty years and has conducted some fascinating research regarding the ways people interact in the workplace. Christine […]

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