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Expectations

When Leaders Should Demand Extreme Excellence

by Jennifer V. Miller

chili peppers

Daniel Goleman, pioneering researcher of emotional intelligence, recently poked holes in the common leadership refrain of “excellence at all costs.” In the early 2000’s Goleman identified six leadership styles, one of which was the “Pacesetting” style, characterized as a leader who: Sets high standards for performance and models those standards him or herself Has a…

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Six Ways to be a Better Negotiator

by Jennifer V. Miller

Are you a good negotiator? The “art of the deal” is something nearly everyone aspires to improve, as evidenced by the 21,233 titles listed by Amazon on the topic of “negotiation”. I discovered an unlikely source for learning more about negotiating: reality TV. I’m hooked on The History Channel’s Pawn Stars, which takes place in…

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A Valid Reason for Hating HR

by Jennifer V. Miller

The following story is true; a few details have been altered to change the identities of those involved. This one left me shaking my head in disbelief.   I have a friend (“Krista”) who transferred from one division of her large multinational organization to another. This promotion required relocation to another country. As the transfer…

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Who is Waiting for Your Praise?

by Jennifer V. Miller

Mr. People Equation and I had a yummy Chinese dinner the other night and this was in  my fortune cookie. Think about it – there are any number of people out there who would benefit from a brief and sincere show of thanks. They probably aren’t actually waiting for it, but I bet it would make their…

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Mapping the Passage to an Upside Down Organization

by Jennifer V. Miller

Guest post by Marilyn D. Jacobson, Ph.D To be competitive in this global environment, leaders must go against the tide to ignite and maintain momentum. I believe that organizations benefit from an engaged workforce, and the only way to achieve that is to flatten the organization structure.  The hierarchy gets in the way of change…

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Master the people equation.
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The People Equation blog by Jennifer V. Miller is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 United States License.

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