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Human Resources

How HR Can Create Value: Fixing the Broken Button

by Jennifer V. Miller

The other day I was at a client’s office listening to a presentation.  The topic was how to effectively complete the company’s online timecard system. As the group was discussing the details of how to complete the online timecard, the talk turned to how to notify ones supervisor of impending PTO (Personal Time Off). One…

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Roles Plays Are OK

by Jennifer V. Miller

Over at the HR Bartender, Sharlyn Lauby has declared role plays in the training classroom passé, declaring Nobody Likes Role Plays. I agree with her assertion the traditional format in which the trainer announces, “Now, let’s put what we just learned into practice” and calling up two training participants to the front of the room…

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Coaching the Reluctant Retail Associate

by Jennifer V. Miller

I was out early this morning snapping up some bargains at one of my favorite mass-merchandise retailers. In what appears to be a developing theme with me, I overheard another conversation with Human Resources implications. (See my other HR eavesdropping observation here.)  Overheard:  Employee: “Do I really need to take two breaks and a lunch…

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Employees Can’t Get No Satisfaction

by Jennifer V. Miller

With a clumsy nod to the Rolling Stones’ classic tune, it appears to be true: since 1987, workers have become steadily less satisfied with their work.  This is according to research results released last week by The Conference Board.  What’s more, it’s not a generational thing: satisfaction is decreasing amongst all ages groups.  While the…

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RocketHR

by Jennifer V. Miller

Are you as amazed as I am by the incredible online presence of the HR community?  Another fantastic example of a regional online presence of a national HR organization is NASHRM, the North Alabama Society for Human Resource Management. I was fortunate enough to have a blog post submission accepted by NASHRM for their RocketHR…

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