Has anyone ever said anything to you at work that was really hurtful or snarky? It’s an experience we can all relate to. Sometimes it’s an intentional slight or power-play. But here’s the thing. More often, it’s an unplanned quip and your colleague wishes they could take it back. There are a couple of different…
Professionalism
Turn Your Responsibilities into Accomplishments to Land that Dream Job
My friend Sandra (not her real name) called me up and asked me to review her resume. She was applying for a new job within her organization and hadn’t done the “interview thing” in nearly 10 years. Sandra’s resume showed an impressive series of increased responsibilities and job titles over her decade-long tenure with her…
How to Avoid Getting Sucked Into Needless Activity
There’s no shortage of important work to do – both at home and in your job. So, the last thing you want tossed your way is unnecessary work. Nobody likes needless activity, right? But this is easier said than done. I’m sure you can easily recall getting pulled into something that did not add value…
Adult Learning and Training Workshops – It’s Not an Oxymoron
Adults like to learn. No, really, it’s true. If you’re skeptical of this statement, it’s most likely because you’ve shown up to facilitate a training session and felt like you’ve walked into some sort of hostile takeover situation. There is a way to help turn things around: respect your learner’s adult-ness. By doing this, you…
Manners in the Workplace are a Competitive Advantage
In 2005, university professor and communications expert Dr. Beverly Langford published The Etiquette Edge: The Unspoken Rules to Business Success, to positive reviews. Fast-forward a decade, and Langford has once again stepped into the spotlight with a second edition of her book, The Etiquette Edge: Modern Manners for Business Success. In this age where manners…