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THINK: 15 Ideas to Help You Talk Less and Listen More

by Jennifer V. Miller

THINK model

A few years ago, my friend Erin Schreyer posted this saying on her Facebook page. That afternoon, the image found its place onto our family’s refrigerator, where it remains to this day. We’ve had many meaningful conversations using the “THINK” model. From spats with siblings, to ways to talk to a friend about a difficult…

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Why We Hate Conference Calls [video]

by Jennifer V. Miller

When it comes to phone conferences, clueless people and technology conspire to create many deadly phone conferencing sins. What would it look like if your conference call took place in real life? That’s what Mashable envisioned when they put together this hilarious video. Take a look and then share with me in the comments section: what’s…

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Career Advice from HR Experts

by Jennifer V. Miller

Wondering how to get some solid career advice? Look no further than Karin Hurt’s Let’s Grow Leaders blog, this week’s host for the Carnival of HR. Karin asked human resources bloggers, writers and practitioners to offer up their best advice for advancing your career. The round-up includes suggestions in the categories of: Becoming a better…

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28 Ideas for a Leadership Individual Development Plan

by Jennifer V. Miller

Individual Development Plans (IDPs) are the way that many companies formalize their employees’ professional development. Dan McCarthy of the Great Leadership blog posed this question recently to his blogger community: “We all know that individual development plans (IDPs) need to be tailored for each leader. However – if you had to recommend ONE THING that every leader should…

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Influence and Persuasion – A Reader’s List

by Jennifer V. Miller

stack of colorful books

When I read the book Influencer (now in its second edition) a few years ago, I became fascinated with the topic. So much so that I did quite a bit of research on influence and even put my own spin on the topic and created an e-book. (See sidebar to download your free copy.) One…

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Master the people equation.
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Tips for how to make the most of interactions with your boss, peers and colleagues; show up in a way that’s positive and respectful.

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