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Supervisory Skills

A New Book for a New Generation: The New One Minute Manager®

by Jennifer V. Miller

Note from Jennifer: I’m honored to host this guest post from Ken Blanchard, business consultant and international best-selling author. Ken and his co-author Spencer Johnson have updated their classic management book “The One Minute Manager.” Here is Ken’s outline of the new book and why it’s as relevant as ever. Guest Post by Ken Blanchard On…

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Leadership Assessments – Self-Scoring vs 360 Degree

by Jennifer V. Miller

self assessment vs 360 degree

Chances are, at some point in your career, you’ve been asked to complete a leadership assessment – either for yourself, or rating someone else’s leadership abilities. Based on your experience, you might have found the exercise enlightening or a waste of time not-so-great. People are naturally skeptical about assessments and for good reason – I’ve…

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7 Questions That Help Conversations Move Forward

by Jennifer V. Miller

The other day I attended a webinar led by Al Switzler, co-author of the books Crucial Conversations and Influencer. During the webinar Al made this point about interacting with colleagues: If your response to frustrating conversations is to increase the frequency of your key point or the volume of your delivery, but you don’t change…

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Supervisory Influence and the DISC Model of Human Behavior

by Jennifer V. Miller

Early in my career as a corporate trainer, my work team leader introduced me to a self-assessment tool called the Personal Profile System (now in a revised version called the DiSC® Classic Profile). We used the DiSC profile as part of our company’s curriculum for newly hired supervisors. The DiSC section of the coursework always…

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Supervisory Transition: Roles, Relationships and Remarkable Principles

by Jennifer V. Miller

A Conversation with Guy Harris on His New Book “From Bud to Boss” Last week I talked with Guy Harris, co-author of the new book From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership In the book, Guy and co-author Kevin Eikenberry craft a comprehensive treatment of the topic. It’s a practical guide…

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