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Supervisory Skills

From Bud to Boss Sneak Peek

by Jennifer V. Miller

Sneak peek time: I just finished a great author interview and will soon publish a full blog post on it. In the meantime, here’s a quick summary: I interviewed Guy Harris, co-author of the book From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership. Guy, along with Kevin Eikenberry, has written a…

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Avoiding Verbal Spam

by Jennifer V. Miller

Sometimes a tweet just sums it up perfectly.  Ben Eubanks tweeted:   “Verbal Spam”.  Creates quite the mental picture, doesn’t it? How often are you subjected to verbal “spam” in the workplace?  Probably more often than you’d like.  My first reaction to Ben’s tweet was to imagine people who blather on, saying nothing of value. …

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Roles Plays Are OK

by Jennifer V. Miller

Over at the HR Bartender, Sharlyn Lauby has declared role plays in the training classroom passé, declaring Nobody Likes Role Plays. I agree with her assertion the traditional format in which the trainer announces, “Now, let’s put what we just learned into practice” and calling up two training participants to the front of the room…

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Taking a Break

by Jennifer V. Miller

I was out in the stores early this morning snapping up some after-Christmas sale items. In what appears to be a developing theme with me, I overheard another conversation with Human Resources implications in the store this morning. (Blog series, perhaps? See my other HR eavesdropping observation here.) Overheard: Employee: “Do I really need to…

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The Card Playing CEO

by Jennifer V. Miller

Now, here’s something you don’t see every day:  a company CEO sitting in the firm’s break room playing cards with his frontline employees.  Or do you?  This is the question I’ve been pondering for awhile after I witnessed this exact scenario at a client’s headquarters a few weeks ago.  After making a few discreet inquiries…

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