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4 Tips for Avoiding Costly Hiring Mistakes

by Jennifer V. Miller

lady hand on head mistake

How many interviews should a company conduct to find the ideal job candidate? What role does “gut instinct” play in hiring? Is there a perfect applicant screening process? These are the questions that HR directors and hiring managers grapple with every day. The answer is discouraging, yet unsurprising: it’s a lot more complicated than you…

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4 Great Questions to Ask Before You Use Personality Assessments in Your Company

by Jennifer V. Miller

I’m a huge advocate of using personality assessments (sometimes called “profiles” or “instruments”) for professional development, if the circumstances are right and the tool being used is appropriate for the situation. That’s a significant “if.” Often, I encounter overly enthusiastic executives who want to use a particular assessment with their team because they personally favor that…

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Big Data Needn’t Be “Evil Data” in the Workplace

by Jennifer V. Miller

computer key humanity

When I work with executives, I’m wary when they get that “gleam” in their eye when reviewing reams of data with me. If it’s nothing but, “50% margin blah blah” and “trending indicators yada yada,” warning bells go off in my head. There needs to be the counter-weight of people somewhere in that equation to inform their decision-making. Big data…

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@Globoforce CEO on Creating a #WORKHUMAN Culture

by Jennifer V. Miller

Eric Mosley quote #workhuman

“When most people think of the word ‘work’ they don’t tend to pair ‘human’ with it.” How sad is that? But it’s true, especially when you consider the modern office’s use of technology. Technology does everything from scheduling bathroom breaks in a call center to monitoring employee performance reviews. And when technology is used to…

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What Your HR Manager Can (and Can’t) Accomplish with Assessments

by Jennifer V. Miller

professional development

“Hey Jennifer, we want to do a team building event with the XYZ personality assessment.” Over the years, this is how many of my conversations with senior leaders have started. Whether it was in my role as a corporate trainer, or as an independent executive coach, the theme was constant: a team leader sees a…

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