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Search Results for: leadership

Psychological Safety: Pro Tips for Leaders

by Jennifer V. Miller

You’ve no doubt heard about the concept of psychological safety–the words and actions that leaders use to foster the belief among their teams that it’s ok to speak up, voice differing opinions and be truthful. Have you actively considered creating a speak-up culture? Putting intention behind this concept will create a much stronger chance that…

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The Bastardization of Psychological Safety– and How Leaders Can Get Back on Track

by Jennifer V. Miller

Psychological safety is having an identity crisis. The once-obscure academic concept is now part of mainstream corporate lexicon–and, surprise! It’s been taken out of context, used incorrectly and misappropriated to the point that it’s barely recognizable in its current state. The concept’s bastardization is a crying shame because its original intention was pure: to offer…

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Are You a Toxic Aware Leader?

by Jennifer V. Miller

We humans love a good label and right now, the word “toxic” is having a moment. Ever since it was highlighted as Oxford Dictionary’s international word of the year, quite a few of us have been noticing – and rightly so – that certain behaviors, policies and organizational systems in the workplace aren’t healthy. Love…

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Why Employees Hate Development Plans and How to Fix It

by Jennifer V. Miller

I once had a coaching client confide to me that professional development just “wasn’t his thing.” His point: some people don’t see the value in the extra effort required for formalized self-improvement activities at work. This individual was a highly educated, hard-working and effective professional; I wouldn’t characterize him as a slacker. What is an…

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4 Low-Cost Ways to Develop Your Team’s Soft Skills

by Jennifer V. Miller

hands team soft skills

Leaders are often reminded “what’s inspected gets done.” While this adage is typically applied to measurable task-related behaviors such as production goals, it’s also relevant for human elements of the workplace like interpersonal skills. As artificial intelligence makes further inroads into your daily work as a leader, you need to pay attention to soft-skill development…

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