Character

Renewing Your Leadership Purpose with Compassion

February 19, 2018

Years ago, when I was a 23 year old assistant human resources manager at a department store, one of our sales associates suffered a heart attack and died while at work. At the time, I was out of town, attending my grandfather’s funeral. Upon my return to work, my boss Mary told me what had […]

Read the full article →

Manners in the Workplace are a Competitive Advantage

October 24, 2016

In 2005, university professor and communications expert Dr. Beverly Langford published The Etiquette Edge: The Unspoken Rules to Business Success, to positive reviews. Fast-forward a decade, and Langford has once again stepped into the spotlight with a second edition of her book, The Etiquette Edge: Modern Manners for Business Success. In this age where manners […]

Read the full article →

Leadership Truths to Empower Millennial Leaders

August 3, 2015

Are you crystal-clear on your purpose? Jon Mertz is. His purpose is to guide, challenge and inspire people of the Millennial generation to fully realize their leadership potential. Mertz realized this purpose in an unlikely place: a grove of Aspen trees while he was snow-shoeing in the American Rocky Mountain range. At the time of […]

Read the full article →

3 Sure-Fire Ways to Ruin Trust with Your Team

June 25, 2015

Charlie is a charming, highly persuasive marketing executive for a growing technology company. He’s a delight to work with—until you tell him what he’s asking for isn’t possible. Then, his charm rapidly dissipates. On a good day, you’ll get a reptilian smile with, “I’m sure someone with as many years in the business can find […]

Read the full article →

Monkey See Monkey Do: New Leaders Emulate Their Bosses

December 22, 2014

Nobody likes to be told what to do, but give them a positive example, and you might be surprised at the results. Consider this social experiment conducted by author Daniel Pink for his TV show Crowd Control , as reported on the blog Barking Up the Wrong Tree . Pink and his team painted two lanes on […]

Read the full article →

28 Essays on Leadership Character, Management Issues, and Culture

December 2, 2014

This month’s Leadership Development Carnival is hosted at Michael Lee Stallard’s blog. Michael organized the posts into four categories for easier reading: – Leadership skills – Character of a leader – Management issues – Company culture – Other practical insights There are nearly 30 great essays on leadership, management, employee engagement and company culture, so […]

Read the full article →

Favorite Quotes about Following Your Conscience

November 19, 2014

This week author Frank Sonnenberg published his latest book, Follow Your Conscience: Make a Difference in Your Life & in the Lives of Others. You can read my review here. The book is a series of essays on the important things in life—which Frank reminds us are rarely “things”. He writes beautifully about honesty, compassion, […]

Read the full article →

Follow Your Conscience by @FSonnenberg

November 18, 2014

When my son was three years old, he and I had a wonderful teachable moment while shopping. As we left the grocery store with our purchases, I realized that a greeting card I meant to buy had slipped down into the shopping cart. I hadn’t yet paid for it. “Oh, we need to go back […]

Read the full article →

3 Things Every Leader Should Ask at Update Meetings

September 25, 2014

Leaders, do you want a simple, easy-to-remember process for staying up-to-date with your team’s workload? Here’s an idea I heard from my colleague Sally. (She said it was OK to share with my blog readers, so, thanks Sally!) Sally told me about a process that one of her favorite managers created to stay in communication […]

Read the full article →

Living Up to the Promise of a Leadership Title

August 4, 2014

Are the leaders in your organization living up to their titles? Yes, yes, I know. The organizational title is a dinosaur. But the reality is that very few organizations have learned to operate without the hierarchy. So, for those companies that still rely on titles, most employees have expectations about how people in senior management […]

Read the full article →