Humanitarian and Nobel Prize-winning physician Albert Schweitzer famously observed, “Example is leadership.” At some point in our life, a leadership opportunity appears. Many of us are parents, teachers, coaches, managers and committee leaders. As such, we know that being a role model is an important part of leadership. But it’s not always easy. There are…
Personal Effectiveness
How To Accept an Apology at Work
Has anyone ever said anything to you at work that was really hurtful or snarky? It’s an experience we can all relate to. Sometimes it’s an intentional slight or power-play. But here’s the thing. More often, it’s an unplanned quip and your colleague wishes they could take it back. There are a couple of different…
What’s Your Leadership Trust Building POV?
When I was sixteen, my family moved across the state. It was the first time we’d ever moved; it was a leap of faith on my parents’ part that we would all adjust to our new surroundings. Luckily, I made friends fairly quickly and established a typical teen social life which included going out with…
What Savvy Networkers Know
My definition of networking is: “the purpose of networking is to connect people who have a mutual interest in developing a business relationship or assisting one another”. So with that framework in mind, I invite you to consider the following ideas, which I’ve playfully named “Miller’s Maxims”.
Leaders Who Know When to Shut Up Get Better Ideas from the Team
For many years, I worked with a highly effective (and very respected) leader named Jack, who at the time was a senior executive at a large insurance company. After working together on a few corporate projects, Jack asked me to lead a three-day strategic planning session for his team. About two hours into the first…