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The One Thing Your Leadership Success Depends On

by Jennifer V. Miller

This quote comes from Christine Porath’s WorkHuman session called, “Civility: Do We Have Time to Be Nice at Work?” Christine is an associate professor of management at Georgetown University. She’s studied civility in the workplace for the past twenty years and has conducted some fascinating research regarding the ways people interact in the workplace. Christine…

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6 Reasons Why #WorkHuman 2017 is a Must for Your Leadership Team

by Jennifer V. Miller

They had me at “make work more human.” I’ll admit it, I was already sold on Globoforce’s WorkHuman 2016 conference before I ever set foot in Orlando. Word of the inaugural event in 2015 had spread like wildfire in my HR community, with many of my conference-weary colleagues proclaiming this event one of the best—if…

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4 Great Questions to Ask Before You Use Personality Assessments in Your Company

by Jennifer V. Miller

I’m a huge advocate of using personality assessments (sometimes called “profiles” or “instruments”) for professional development, if the circumstances are right and the tool being used is appropriate for the situation. That’s a significant “if.” Often, I encounter overly enthusiastic executives who want to use a particular assessment with their team because they personally favor that…

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Big Data Needn’t Be “Evil Data” in the Workplace

by Jennifer V. Miller

computer key humanity

When I work with executives, I’m wary when they get that “gleam” in their eye when reviewing reams of data with me. If it’s nothing but, “50% margin blah blah” and “trending indicators yada yada,” warning bells go off in my head. There needs to be the counter-weight of people somewhere in that equation to inform their decision-making. Big data…

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What Your HR Manager Can (and Can’t) Accomplish with Assessments

by Jennifer V. Miller

professional development

“Hey Jennifer, we want to do a team building event with the XYZ personality assessment.” Over the years, this is how many of my conversations with senior leaders have started. Whether it was in my role as a corporate trainer, or as an independent executive coach, the theme was constant: a team leader sees a…

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