According to a trust infographic I published last week, trust is a scarce resource. But it doesn’t have to be. The stats in this infographic challenged me to think about how to look at trust not as a finite commodity, but rather a renewable resource – one that grows abundantly if given the proper nuturing.
My thoughts on how leaders can replenish trust in their organizations appeared yesterday in the post Building a Culture of Trust over at the SmartBlog on Leadership site. In this post, I offer four simple ways leaders can get out of the “trust but verify” mode and move to creating an everlasting supply of trust at their workplace. Go check it out and let me know what you think.
Terry,
Excellent point about leadership agility – wondering about the “surprise” aspect of your observation. In your would transparency help reduce the unexpectedness of the surprise?
Terry,
Thanks for expounding on your idea of leaders who surprise their followers. Very rich food for thought – without the calories 🙂