My mother always said that the true test of marriage was if a couple could successfully hang wallpaper together. Mr. People Equation and I have that handled. No problem. But engaging in a task that requires me to follow Mr. People Equation’s directions, such as moving furniture or positioning a picture on a wall for…
Trust
Leadership Communication is Vital During a Crisis
Even though it happened over 20 years ago, the memory is vivid: While working in corporate America, I was waiting for a fax for one of my projects. Upon hearing the sound of an incoming fax, I grabbed the paper off the machine, read it, and then lost all thought of the task on which…
3 Sure-Fire Ways to Ruin Trust with Your Team
Charlie is a charming, highly persuasive marketing executive for a growing technology company. He’s a delight to work with—until you tell him what he’s asking for isn’t possible. Then, his charm rapidly dissipates. On a good day, you’ll get a reptilian smile with, “I’m sure someone with as many years in the business can find…
One Simple Way for Leaders to Build Trust
What’s the single most effective way for a leader to build trust with his or her employees? It’s to show that you genuinely care about your employees’ career well-being. And one of the simplest ways to do this is to maintain consistent, non-distracted face-to-face (or video chat, or phone conversation) time with those you lead….
4 Ways to Build Leadership Trustworthiness
Research shows a strong link between employee engagement, management ethics and employees’ trust in their leaders. No surprise, right? As a leader, you’ve got all the easy bases covered: don’t lie, steal or cheat. But what about those gray areas—the one where you had good intentions, but something got in the way of you completely…