When I was sixteen, my family moved across the state. It was the first time we’d ever moved; it was a leap of faith on my parents’ part that we would all adjust to our new surroundings. Luckily, I made friends fairly quickly and established a typical teen social life which included going out with…
Trust
3 Sure-Fire Ways to Ruin Trust with Your Team
Charlie is a charming, highly persuasive marketing executive for a growing technology company. He’s a delight to work with—until you tell him what he’s asking for isn’t possible. Then, his charm rapidly dissipates. On a good day, you’ll get a reptilian smile with, “I’m sure someone with as many years in the business can find…
Are These 5 Signs of Trust Evident in Your Workplace?
Do you work with people who trust you? Do they trust others? How can you tell? Most likely, you already have a gut feeling about the answer to these questions. When you’re a leader, one of your key roles is to foster a culture of trust in your organization. Look for these five clues to…
6 Phrases to Get a Derailed Conversation Back on Track
My mother always said that the true test of marriage was if a couple could successfully hang wallpaper together. Mr. People Equation and I have that handled. No problem. But engaging in a task that requires me to follow Mr. People Equation’s directions, such as moving furniture or positioning a picture on a wall for…
Leadership Communication is Vital During a Crisis
Even though it happened over 20 years ago, the memory is vivid: While working in corporate America, I was waiting for a fax for one of my projects. Upon hearing the sound of an incoming fax, I grabbed the paper off the machine, read it, and then lost all thought of the task on which…