Trust

Social Intelligence – It’s Hardly Ever About You

October 23, 2014

It’s hardly ever about you. That’s a key take-away I gleaned from GRAPE’s October presenter, leadership coach Tamara Rosier, who spoke about “Social Intelligence: What it Is and Why It Matters”. Now, you might think that I’m talking about selfishness (or selflessness) but in the context of social intelligence, it’s really about how much we […]

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How to Develop Your Trusted Inner Circle

August 18, 2014

The other day I picked up a copy of Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life from the library. “Good guys” and “bad guys” seemed a bit stark in its philosophy, but admittedly, the title caught my eye. So I checked it out and read it. I’m […]

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Career Conversations: Leaders, Are You Getting It Right?

February 12, 2014

As a leader, how effective are the one-to-one career conversations you have with your employees? If you’re thinking “what career conversations?” you might be setting the HR department up for its next round of exit interviews.  Don’t feed the exit interview beast; use “stay interviews” instead. You can learn more about the concept of stay […]

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Leadership Worry Strips Away Confidence

September 9, 2013

Last week my eldest child started middle school. As we prepared for the start of school we discussed the ways our morning routine would change, including his need to wake up an hour earlier. The day before school started he said, “Mom, you don’t even need to get up tomorrow morning with me. I’ll make my own lunch.” […]

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Employee Engagement is for Everyone

July 18, 2013

This is a multi-part series on employee engagement based on my interview with New York Times best-selling author Kevin Kruse. As a former business owner and winner of a “Best Place to Work” award, Kevin has a wealth of real-life experience. I found him to be funny, down-to-earth and very reasonable in his approach to […]

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5 Ways Leaders Build a Culture of Trust

July 11, 2013

Is your organization built on a culture of trust? Look around you; there are plenty of clues as to whether trust abounds. How quickly are decisions made? How many people do you copy (or worse, bcc) on e-mails? Do executives check in on the “troops” even when on vacation? Given that 82% of workers don’t […]

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Building Leadership Trust Requires a Leap of Faith

July 1, 2013

When I was 17 years old, my family moved across the state to a new life. It was the first (and only) time my parents ever moved us. It was a huge deal. Because of all the unknowns – new school, new friends, unfamiliar town, my parents could have decided to tighten the reins on […]

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Auditing Your Workplace Relationships

May 20, 2013

First published in 1989, Stephen Covey’s book The Seven Habits of Highly Effective People was life-changing for me in many ways.  I especially appreciated the concept of the Emotional Bank Account, even though it technically isn’t one of the “habits”. Throughout my life, this simple idea of relationship “deposits” and “withdrawals” has helped me monitor […]

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Trust & Transparency – May 2013 Frontline Festival

May 17, 2013

We leadership bloggers love to talk about trust and transparency. Karin Hurt of the Let’s Grow Leaders blog has selected these intertwining topics to feature for her May Frontline Festival. It’s a fantastic compilation from over twenty active leadership bloggers. Topics include trusting your team, trusting yourself (HUGELY important, and often overlooked), how to building […]

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Is Leadership Transparency Always the Best Policy?

May 6, 2013

I had a great exchange of ideas with Terry of the Wise Leaders blog about trust as a renewable resource. During our exchange, Terry shared this intriguing thought about the connection between trust and consistency in the leader-follower relationship: To build trust, followers look to their leader to be consistent [. . .] followers like […]

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